Care home providers flouting after-death fees rules

Several major care home providers continue to charge residents’ families for more than three days after death, despite the competitions watchdog warning such terms are unfair. Barchester Healthcare, Bupa and HC-One all charge for a week following the death of a resident but the CMA’s new rules suggest that anything longer than three days could be deemed unfair under consumer law, making such clauses unenforceable.

The Daily Telegraph

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