Resolution lawyers sign up to a code of practice whereby we agree to deal with your matter in a sensitive way. A Resolution lawyer will not use inflammatory language either in letters to or in conversation with your former partner/their representative. Instead, we will try to find the best solution for you with the least amount of fuss and stress to you. We try to limit the emotional upset insofar as we are able to.

Conduct matters in a way which is both constructive and non-confrontational 

Avoid the use of inflammatory language both in letters and in conversations

Retain professional objectivity throughout the matter and respect for everyone involved

Take into account the long term consequences of actions and communications by the client and by the representative as well as the short term implications

Encourage clients to always put the best interests of the children first

Emphasise to clients the importance of being open and honest in all dealings, and the potential consequences of non-co-operation 

Make clients aware of the benefits of behaving in a civilised way during the course of the matter

Keep financial and children issues separate and never mentioning financial issues in the same letter as child-related issues

 

Ensure that the client has a chance to consider balancing the benefits of any steps against the likely costs – financial or emotional

Inform clients of the options available for dealing with their matter e.g. counselling, family therapy, round table negotiations, mediation, collaborative law and court proceedings